REFUND POLICY
Refund Policy Refund & Cancellation Policy – VR Games Platform We strive to deliver unforgettable virtual experiences. However, we understand that issues may arise — that’s why we offer a transparent refund policy. 1. Digital Game Purchases Refunds within 48 hours of purchase are available if: The game hasn’t been launched more than once. No in-game currency or unlocks have been redeemed. After 48 hours, refund requests are evaluated case-by-case. 2. VR Event Tickets Cancellations 24+ hours in advance: Full refund. Same-day cancellations: 50% refund or transfer credit to another event. No-shows: Non-refundable. 3. Subscription-Based Access Cancel anytime. Service continues until the end of the billing cycle. No partial refunds for unused time unless the fault is ours (e.g., platform downtime exceeding 48 hours). To request a refund, email vrgames[our contact address] with your username, order ID, and reason.